Refund policy
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At LEAF ORTHO, we are committed to providing high-quality medically engineered products designed to deliver specific functional benefits. Because these products are specialized and carefully manufactured, we currently do not offer returns once an order has been delivered.
We truly appreciate your understanding and support.
Our Exchange Promise
Your satisfaction is very important to us. If you need a different size or would like to exchange your product, we will be happy to assist you.
You may request an exchange within 7 days of receiving your order.
To be eligible for an exchange:
·        The product must be unused and in its original condition
·        The product should be returned in its original packaging
Once we receive and inspect the returned item, we will arrange the size exchange or product replacement as quickly as possible.
Free First Exchange Shipping
For your satisfaction, we are pleased to offer free shipping for First size or product exchanges. Our goal is to make the exchange process simple and ensure you have the best possible experience with our products.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue quickly.
Please include:
·        Your order id
·        Clear photos of the product and packaging
Our team will review the situation and arrange a replacement if necessary.
Get in touch on WhatsApp, your exchange will be initiate in 24-48 hour Â